FAQ

Returns


• Can I receive a refund?

-Customers who receive damaged merchandise or missing orders will be given equal value store credit.

• How do I make changes to an order I've already placed?

-Please contact our customer service in a timely manner.


Shipping


• When will I receive my order?

- Customers will usually receive their order within 14 business days.

• What do I do if I never received my order?

-Please contact our customer service in a timely manner.

• What do I do if I received a defective

order?

-Please contact our customer service in a timely manner.


Company Info


• Where are you located?

-Atlanta, Georgia

• How is the product made? Where do the materials come from?

-Our company works in tandem with one of the best Chinese suppliers who assist us with crafting our vision.

• How do I contact your company if my question isn't answered here?

-Please visit our contact us page.

Copyright © 2023 Love & Loyalty Couture, LLC. All rights reserved.